Returns, Exchanges & Cancellations

Return Policy

Did not like the product you had shopped? Changed your mind after receiving your order? No Worries. We respect the fact that many a times you buy a fashion product (Jewellery & Sarees) but change your mind later and decide not to wear it. We do not want you to regret your purchase decision ever. We value your money and we will not like you to waste your money in buying a product which you will never use. And hence, we offer a very simple 3 step return policy to our customers. A coupon code equivalent to the returned product value will be shared for your future purchase. Below are the 3 steps for returning your Bling Boutique purchases.

  • Inform: You need to share the name and image of the product via email at varniki.support@gmail.com within 48 hours from the time you receive your product. We will then approve your return request and then the next step follows.
  • Return: Once you receive our confirmation for your return request approval, you need to ship us the products you wish to return with all the original packaging by keeping it safely back as per the original condition. The product(s) should be shipped back to us within 5 days from the day we approve your return  request. The cost of shipping the product will be borne by the customer. The product(s) should be in its original and unused condition with intact packaging. We will not be able to process the refund coupon code if the product(s) is damaged or shipped without its original packaging. Please use a reliable courier service for shipping the product(s) and share the tracking details once the products shipped.
  • Refund: The final step starts once we receive the returned package from you. Once we receive your package, we will inform you within 24-48 hours about the receipt. Upon quality check, we will calculate the applicable refund as per our Refund Policy.

Refund Policy

    • Refund will be issued as a credit in the form of coupon code only. The coupon code is a one-time use code and cannot be applied again to any other order. The coupon code has a 1-year validity from the date of issuance and can be used any time within the 1 year period for your purchase. 

    Applicable Deductions

    • Total of ₹250 towards the non-acceptance of prepaid orders will be deducted towards the forward and reverse shipment of the order being shipped back to our warehouse. The balance amount will be shared in the form of a refund coupon code via email. No bank transfer/credit to source will be provided for packages undelivered & returned. 
    • For any online prepaid transactions, where the amount is deducted from your card/wallet and the order confirmation is not received, please contact us before you place another order. We will confirm if your transaction was captured. In case of a new order placed before confirming with us, 5% towards the payment gateway charges will be deducted from the transaction amount before refund.
    • For orders where the shipping charges were waived off as part of any offer, ₹125 towards the shipping from our warehouse to the customer will be deducted while processing refund coupon codes. 
    • A customer, who has used a refund code to place an order, returns the order, will only be eligible for a maximum of 2 refund codes tracing back to the original order. 
    • Free shipping offer applied to orders placed with refund coupon codes will be deducted (charges worth ₹125) in case the customer has placed more than 2 orders using a refund coupon code.

    Eligibility

    • All products sold under our website are eligible for return against a credit of coupon code. 
    • Damaged / used / products sent without original packaging are not eligible for refunds. The items can be sent back to you at an additional ₹125 shipping cost, or you may collect them in-person from our warehouse. 
    • Items which are not informed for returns within 48 hours / not received by us within 5 days, are not eligible for returns. 

    Refund Time

    • Coupon code will be processed within 3 working days from the day we receives the returned products or the confirmation of cancellation of the orders. 
    • The coupon code issued as refund will only be applicable for use if you do not apply any other offer code while placing a new order. 
    • A customer cannot apply more than one coupon code while placing an order and hence orders that are placed using the refund coupon code will not be able to apply any offer coupon code.

    Damaged Product Received:

    All our products go through a '3-Level-Quality Check' and are packed with utmost care to ensure it reaches our customers in the most delightful condition. But in some rare cases, the product may not reach you in the condition you expected it to be. In such cases, below is what you need to do:

    1. Inform within 48 Hours: Create a uncut full video of unboxing your package, that clearly shows the issues you are facing. Write an email within 48 hours of receiving the package at varniki.support@gmail.com and attach all the necessary proofs for faster resolution. We will respond to your mail within 48 hours. 

    2. Reverse Pickup: Once your return is approved and we verifies that your order is eligible for a return and replacement, we will arrange a reverse pickup for your product at no extra cost, and the same will be attempted within 24 hours after confirmation. We will request you to keep the products ready for pickup, failure to do so we lead to cancellation of pickup and you will have to ship the product back to us by bearing the shipping charges. 

    3. Resolution: Once the reverse pickup is successful, we will dispatch a replacement package for your damaged product depending upon the availability of the same or you can choose different product or shall issue you a full refund coupon code worth the value of the product for your next purchase which will be valid for the next 1-year from the date of issuance or If you would like your refund to be processed through the original payment method, please mention this in your email to us. It will take 7-10 working days to refund the amount after receiving the product.

    Exchange Policy:

    1. Timeframe: Exchange requests must be raised within 48 hours of receiving the order. 

    2. Exchange Limit: Each order is eligible for one exchange only. Once an order has been exchanged, the replacement item cannot be exchanged again. If you wish to return the exchanged item, the eligible refund will be issued as a one-time-use coupon code, subject to our Return & Refund Policy.

    3. Payment: If the replacement item is of higher value, the price difference must be paid at the time of placing the exchange request. COD is not available for exchange orders.

    4. Delivery: The exchanged/replacement item will be delivered to the same address as the original order.

    5. Product Exchange:

    • If you exchange for the same item, the replacement will be provided at no additional cost, subject to availability.
    • If you exchange for an item of higher value, you must pay the price difference.
    • If you exchange for an item of lower value, the difference will be refunded as a  coupon code, subject to our Return & Refund Policy.
    • An order can be exchanged for only one item. Multiple products cannot be selected as replacements.
    • Exchange shipping charges must be paid by the customer.
    • For any exchange-related queries or assistance, please contact us at varniki.support@gmail.com.